Wednesday, February 06, 2019

Ethics in business

Do you know why America's famous video renting chain: "Blockbuster video" bankrupted? Because their income was based on making money on people's late return and late fees. At its peak, it made 800 million just from late fees. But within ten years of it, blockbuster was history. Blockbuster would have survived Netflix with gearing business towards online. They had resources, and they even tried, but they were unable to fix the fundamental flaw of unethical practice, i.e. not charging for service but thrive on peoples' weakness.

The 'blockbuster video' is considered the classic case study of unethical business, not paying dividends in the long run.

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